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Redknee wins deal in Bosnia Herzegovina



August 20, 2013

Canadian software vendor Redknee as won a deal from Bosnia and Herzegovina’s BH Telecom that will see it supply the operator with a converged billing, charging, policy and customer care solution. BH Telecom is an existing Redknee customer and the upgrade package is a “multi-million dollar deal,” the firm said.

Redknee said that BH will be able to use the integrated customer care solution to “provide advanced support to its customer care agents, enabling them to quickly resolve subscriber issues and marketing new incentives and promotions to attract customers.”

BH is the market leader in Bosnia and Herzegovina, although second placed Mobilna Srpska is close behind. The CEO of BH, Nedžad Rašidbegović, said the firm needed a “flexible, scalable converged billing and customer care solution that would support our growth and business continuity strategy,” and enable it to “maintain our market lead.”

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About Redknee:
Redknee monetizes today's digital world for communications service providers. Our market-leading portfolio of monetization and subscriber management solutions includes real-time billing, charging, policy and customer care modules and is available on premise, cloud-based, or as Software-as-a-Service. With a central focus on driving customer success, Redknee's products power growth and innovation for operators globally. Established in 1999, Redknee Solutions Inc. (TSX: RKN) can be found on the Toronto Stock Exchange. For more information about Redknee, please go to

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