Redknee Enables TSTT to Deliver Advanced 4G Services and Enhanced Customer Care
TORONTO – March 4, 2014: Redknee Solutions Inc. (TSX: RKN), a leading provider of business-critical billing and charging software for communications service providers, is pleased to announce that TSTT (Telecommunications Services of Trinidad and Tobago), a leading communications service provider (CSP) in the Americas, and an existing customer, is enhancing the experience of its LTE subscribers with Redknee’s converged billing and customer care solution. Upgrading to Redknee’s latest version of its end-to-end billing and customer care platform, TSTT will have the ability to quickly launch innovative data services and innovative customer care capabilities to subscribers of its 4G/LTE network. Redknee’s converged solution addresses the full range of TSTT’s billing requirements across its multiple network access technologies. This multi-million dollar deal highlights Redknee’s ability to provide highly scalable and flexible monetization and subscriber management solutions for CSPs across the world.
Ronald Walcott, Executive Vice President, Bmobile Services & Operations at TSTT commented:
“TSTT’s long-standing and trusted relationship with Redknee has enabled us to successfully deliver enhanced data services and offers to market. With Redknee, TSTT has a complete billing solution that allows us to continue to provide the most advanced solutions to enrich the experience of our customers. Through Redknee’s innovation and ongoing support TSTT is confident it is equipped to drive growth across our business now and in the future.”
Since the launch of its 4G network, the CSP has experienced rapid adoption in data usage. To continue to provide differentiated services and advance customer care to support its subscribers, TSTT is utilizing Redknee’s next generation real-time converged billing and customer care solution.
Lucas Skoczkowski, CEO at Redknee commented:
“The end-to-end converged billing and customer care capabilities that Redknee is bringing to TSTT demonstrates our focus on enabling our customers to efficiently manage their subscribers and service revenue through a centralized platform. With Redknee, TSTT is able to monetize its next generation network investments and deliver value added data services, third party content and superior support to its customers. Redknee is pleased to continue to support TSTT, an existing customer, and is committed to invest in real-time monetization and subscriber management solutions to enable service providers and Tier 1 operators with a flexible, scalable solution that supports their aggressive growth strategies.”
Redknee’s solution provides the CSP with advanced data charging capabilities to postpaid and prepaid systems for its WiMax, 4G and voice, data and SMS services. With Redknee’s pre-integrated solution, the CSP is equipped with a dealer portal and web self-care capabilities, enabling the CSPs resellers to easily activate and manage new accounts using any device, and subscribers to view and manage their accounts anywhere, at anytime. In addition, TSTT is able to increase its subscriber base, develop new business models and launch advanced services, such as tiered pricing plans, data roaming and customer self-care, to generate new revenue streams and increase its competitive advantage. Pre-integrated with Microsoft Dynamics CRM, Redknee’s solution enables the CSP to gather valuable intelligence on its subscribers to develop promotions and offers to target specific customer segments, provide self-care options and empower customer service representatives with a consolidated view of the customer’s activity and account.
For more information about Redknee and its solutions, please go to www.redknee.com.
Certain statements in this document may constitute "forward-looking" statements which involve known and unknown risks, uncertainties and other factors which may cause our actual results, performance or achievements, or industry results, to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. When used in this document, such statements use such words as "may," "will," "expect," "continue," "believe," "plan," "intend," "would," "could," "should," "anticipate" and other similar terminology. Forward-looking statements are provided for the purpose of providing information about management's current expectations and plans relating to the future. Persons reading this news release are cautioned that such information may not be appropriate for other purposes.
Such forward-looking statements include the statements regarding financial and other projections as well as statements regarding Redknee's future plans, objectives or performance for the current period and subsequent periods and regarding the markets for our products. These statements reflect current assumptions and expectations regarding future events and operating performance and speak only as of the date of this document. Forward-looking statements involve significant risks and uncertainties, should not be read as guarantees of future performance or results, and will not necessarily be accurate indications of whether or not such results will be achieved. A number of factors could cause actual results to vary significantly from the results discussed in the forward-looking statements, including, but not limited to, the inability of Redknee's products to perform as expected, a material adverse change in the affairs of Redknee, and the factors discussed under the "Risk Factors" section of Redknee's most recently filed AIF which is available on SEDAR at www.sedar.com and on Redknee's web-site at www.redknee.com. Other unknown or unpredictable factors or underlying assumptions subsequently proving to be incorrect could cause actual results to differ materially from those in the forward-looking statements.
Although the forward-looking statements contained in this document are based upon what Redknee believes are reasonable assumptions, Redknee cannot assure investors that our actual results will be consistent with these forward-looking statements. Redknee assumes no obligation to update or revise these forward-looking statements to reflect new events or circumstances, except as required by securities law.
For additional information please contact:
Ashleigh Young, Corporate Communications
+1 905 625 2733
T: (416) 815-0700 ext. 278
T: (416) 815-0700 ext. 253
SOURCE: Redknee Solutions Inc.
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