Best-in-Suite vs Best-in-Breed? The Debate ContinuesFor a number of years, service providers have debated whether the appropriate BSS software strategy should be best-in-suite or best-in-breed.
During this time, the dominant approach has cycled between the two approaches. According to the Telecom Advisory Services research, best-in-suite solutions saved operational complexity and vendor integration costs. However, the Wall Street Journal concluded that best-in-breed is in the ascendance: “One of the oldest debates in corporate IT is whether to adopt a single vendor application suite or deploy best-of-breed packages.” The Journal article argues that best-in-breed is substantially more efficient thanks to lower operating costs, which is exactly the same argument that best-in-suite apologists make. Download this paper to read more on the debate.
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