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Best-in-Suite vs Best-in-Breed? The Debate Continues

For a number of years, service providers have debated whether the appropriate BSS software strategy should be best-in-suite or best-in-breed.  

During this time, the dominant approach has cycled between the two approaches.  According to the Telecom Advisory Services research, best-in-suite solutions saved operational complexity and vendor integration costs.   However, the Wall Street Journal concluded that best-in-breed is in the ascendance: “One of the oldest debates in corporate IT is whether to adopt a single vendor application suite or deploy best-of-breed packages.”   The Journal article argues that best-in-breed is substantially more efficient thanks to lower operating costs, which is exactly the same argument that best-in-suite apologists make.  Download this paper to read more on the debate.

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